Refund policy

At TideBound, we take pride in the quality of our products and want every customer to have a great experience.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us via email at weartideboundco@gmail.com within 30 days of delivery. To help us review the issue, we may request photos or additional information. If your claim is approved, we will provide a replacement, refund, or other appropriate resolution at no additional cost.

Please review all product details, sizing information, and shipping information carefully before placing your order.

Returns, refunds, and exchanges are generally not accepted for:

• Incorrect size selection
• Change of mind or buyer's remorse
• Preference-related concerns, including color, fit, or design choices
• Orders placed with incorrect shipping information provided by the customer

We understand that sizing concerns can occasionally occur. If you experience an issue with the fit of your item, please contact us. While we cannot guarantee a return, refund, or exchange for sizing-related issues, we review such requests on a case-by-case basis and may offer a resolution at our discretion.

TideBound reserves the right to determine eligibility for all return, refund, replacement, and exchange requests.

By placing an order with TideBound, you acknowledge and agree to the terms of this Returns & Refunds Policy.

For any questions regarding your order, please contact our support team and we'll be happy to assist you.